What types of teas do you offer?
The Organic Basket specializes in a curated selection of premium organic teas. Our offerings include unique blends such as Dragon Pearls and Hao Oolong, each designed to enhance your tea-drinking experience while promoting a healthier lifestyle.
Are your teas certified organic?
Yes, all of our teas are sourced from certified organic farms. This ensures that they are grown without the use of synthetic pesticides or fertilizers, promoting sustainability and environmental health.
How should I store my organic teas?
To maintain the freshness and flavor of your organic teas, it is recommended to store them in a cool, dry place, away from direct sunlight. Airtight containers are ideal for preserving the quality of the tea leaves.
Can I return my tea if I am not satisfied?
We have a 30-day return policy. If you are not satisfied with your purchase, you may request a return within 30 days of receiving your item, provided it is in its original condition and packaging.
What should I do if my order arrives damaged?
Upon receiving your order, please inspect it immediately. If you find that the item is defective or damaged, contact us right away so we can evaluate the issue and provide a resolution.
Do you offer international shipping?
Yes, we offer international shipping. However, shipping times and costs may vary based on the destination. Please check our shipping policy for more detailed information.
How can I contact customer service?
You can reach our customer service team via email at info@theorganicbasket.shop or by phone at +923291390001. We are here to assist you with any inquiries or concerns.
Are there any special brewing instructions for your teas?
Each type of tea may have specific brewing instructions to achieve the best flavor. Generally, we recommend using fresh, filtered water and steeping the tea for the appropriate time based on the type of tea. Detailed brewing instructions are provided with each product.
Do you offer discounts for bulk purchases?
Yes, we do offer discounts for bulk purchases. Please contact us directly to inquire about bulk pricing and availability for specific products.
